1. Introduction
This Privacy Policy explains how Shalamar Institute of Health Sciences (SIHS) (“we,” “our,” or “us”) collects, uses, and safeguards information when employees, authorized users, or stakeholders (“you,” “your”) use the SIHS mobile application (“App”). The SIHS App is an internal application designed to extend access to our Enterprise Resource Planning (ERP) system and is strictly for official organizational use.
2. Information We Collect
Through the SIHS App, we may collect and process the following types of information:
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Employee Information: Name, employee ID, department, designation, contact details, and HR-related records.
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App Usage Information: Login activities, access logs, modules accessed, and user actions within the application.
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Device Information: Device model, operating system, unique identifiers (e.g., UUID), IP address, and network details.
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Operational Data: Relevant business and administrative data tied to ERP modules, such as attendance, duty rosters, financial transactions, leave records, project updates, and internal communication logs.
3. Purpose of Data Collection
Your information is collected exclusively for operational and organizational purposes, including:
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Secure authentication and user access management.
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Facilitating internal workflows, attendance, and task management.
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Monitoring system performance to enhance user experience.
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Ensuring compliance with organizational audits and regulatory requirements.
4. Data Sharing and Disclosure
SIHS does not sell or commercially share your information. However, your data may be shared under these limited conditions:
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Internal Use: Authorized departments within SIHS may access data strictly for administrative and operational purposes.
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Service Providers: Verified IT vendors and service providers may process data to support app functionality under strict confidentiality agreements.
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Legal Compliance: Data may be disclosed in response to lawful requests by public authorities or where legally mandated.
5. Data Security
We follow robust security protocols, including data encryption, secure authentication, and access controls to protect personal and organizational information against unauthorized access, loss, or misuse.
6. Data Retention
All data collected through the SIHS App is retained according to SIHS’s internal data retention policies and applicable legal obligations. Data will be securely archived or deleted when no longer required for operational needs.
7. User Rights
As an internal user of SIHS, you have the right to:
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Access your personal data and request corrections if inaccuracies are found.
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Raise concerns or complaints through official IT support channels.
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Request removal of data where applicable, in line with operational policies.
8. Changes to This Policy
SIHS reserves the right to update this Privacy Policy at any time. Any changes will be communicated via internal announcements and through the App.
9. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
Shalamar Institute of Health Sciences
IT Department
Email: it-ops@sihs.org.pk
Phone: 042 111 205 205
Address: Shalimar Link Road, Lahore, Pakistan.